Return & Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your item, we are here to help.
Eligibility for Returns
- Returns accepted within 30 days of delivery.
- Item must be unused, unwashed, and in original packaging.
- Sale or clearance items may not be eligible for return.
Return Process
- Contact our support team at support@vikingwolf.com with your order number.
- We will provide return instructions and the return address.
- Once the item is received and inspected, we will issue a refund.
Refunds
Refunds will be issued to the original payment method (Stripe, PayPal, credit card).
Processing time: 3–7 business days.
Exchanges
We offer exchanges for defective or damaged items.
Please contact us within 7 days of receiving the item.
Non-Returnable Items
- Items without original packaging
- Used, washed, or worn items
- Final sale items
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Contact Us
support@vikingwolf.com